Work Experience:

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Wagner Macula & Retina Center                                      December 2020- Present

Ophthalmic Technician​

• Responsible for assisting the ophthalmologist or physician associate in providing office-based patient care and performing ophthalmic clinical duties including ophthalmic testing, instilling medications, order processing, and documentation in the EMR.

• Analyzed patient data for 60-115 patients daily to determine appropriate testing protocols and workflow in fast paced environment.

• Coordinated implementation of software such as Intellefile and Athena Health to increase the efficiency of eye disease management and data.

• Maintained HIPPA requirements by correctly inputting data in EMR systems.

• Collaborated with patients, physicians, and pharmaceutical vendors.

• Provided clear communication to patients about operative procedures, consents, & medications.

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TopGolf Virginia Beach                                                                November 2015- December 2020

Shift Lead/Guest Services/Tournament Ambassador/Event Ambassador

• Promoted through multiple positions to managing daily operations, supervising 10-14 employees, and helping to train new staff.

• Recognized as Employee of the Month at the Virginia Beach venue out of 200 candidates.

• Oversee workflow, guest interactions in front lobby, and guest experience by organizing reservations.

• Manage retail sales and stock reports; utilizing excel          spreadsheets and Venus Focus program.

• Time management in a fast paced environment.

• Involved in networking events to expand Topgolf’s brand with outreach programs.

• Main point of contact and service for private events.

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Waterside District/ Blue Moon Taphouse       

May 2017- December 2017

Server/Private Dining Coordinator

• Team oriented and fast paced environment.

• Often given the leadership positions of opening/closing the venue; i.e. maintaining venue standards.

• Coordinate and maintain small dining events.

 

Moe’s Southwest Grill

July 2014- June 2017

Caterer/Cashier/Crew Member

• Efficiently prepare and maintain catering events.

• Managed day to day flow of the floor; i.e. preparation and cook line.

• Created inviting atmosphere for customers.

 

Farm Fresh 

December 2013- November 2015

Cashier/Courtesy Clerk

• Maintain store cleanliness and organized merchandise.

• Built customer service skills; i.e. customer concerns/inquiries.

 

Community Service/ Volunteer Work­­­­­­­­­:

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Gamma Sigma Sigma National Service Sorority                        

2015- Present

• Various service projects amounting to 122 hours.

 

Pediatric Endocrinology Event 

January 2017

• Coordinated a college tour for potential undergraduates.

 

Circle K-International Service Club

2015- 2017

Treasurer         

August 2015- January 2017

• Various service projects amounting to 60 hours.

• Maintained the organizations budget and cash flow.

 

Chesapeake Regional Center

2014- 2015

• Nurse Unit volunteer assistant.